e-Commerce Sites, Collection and Promotion sites or all websites
Modules
Live support, Ticket, Alarm system, File sending
Features
What can you do with LimonDesk IOS?
* New customers and messages reach the operator as a notification.
* The operators can accept the call or direct the customer to the contact form if they are not available.
* The operator can send and receive files and transfer the customer to another operator.
* Ticket records can be accessed and answered.
LimonDesk General Features
* Statistics, chat times, feedback, locations, top-rated operators, and much more.
* Department definitions can be created and by associating the operators with the relevant departments, your customers can reach the right department faster and get support.
* Blog and FAQ pages can be created.
* Automatic ProActive: When the end user stays on the site for x seconds or visits y pages, it can generate a live support notification.
* Subscriptions can be created and billing processes can be provided for support issues.
* Operator profiles can be edited, and voice alerts and push notifications can be controlled.
* You can enter the working hours of your operators and your company, and it can be ensured that the operators are automatically offline at times outside of working hours.
* By adding the Whatsapp numbers of the operators, it allows you to communicate with the customers via WhatsApp.
* Easy Integration - After signing up for free, simply add the code produced specifically for you to your website.
* With the ticket module, you can automatically open a support record to the e-mail addresses defined in the system.
* Calls can be made from Android, IOS, and Windows applications.
Download & Install Information (AKINSOFT LimonDesk (IOS))
Install Information: You can download it from app stores.
AKINSOFT LimonDesk (IOS) you can download and use the program for free...
